Stephen J. Karoul
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Steve Karoul is recognized throughout the world today as one of the leading Casino Marketing professionals in the industry. Steve is a seasoned casino executive with over 38 years of hands on experience working for the best casinos in the industry. He is viewed as an authority on every segment of casino marketing covering Table Game Marketing, Slot Marketing, Promotions, CRM, Player Development, International Marketing, Junket Marketing, Casino Hosts / Player Development, Ethnic Marketing, Special Events, Player Clubs, etc. He is also the originator and developer of “The Casino Marketing Tune Up” and “Collateralized Casino Credit”.
Steve also understands casino operations. He was the past President and CEO of the Ciragan Palace Casino, located in an original Ottoman Empire palace in Istanbul, Turkey. The Ciragan Palace was voted as one of the top ten, most elegant casinos in the world at that time by Conde Nast Travel Magazine. At the same time, the Ciragan Palace Hotel was also ranked as the #3 rated hotel in the entire world. Steve also lived in South Africa for two years and helped to position and market the world famous Sun City Casino Resort internationally in his position of Executive General Manager International Marketing. The world famous Atlantis Hotel & Casino in the Bahamas was modeled on the Sun City model representing the best in unique, high quality destination resort facilities. Steve recently worked as Senior Vice President of Strategic Casino Marketing for the Las Vegas Sands Corporation and was part of the senior management team that opened the Marina Bay Sands Casino in Singapore. The Marina Bay Sands was a US $ 5.5 billion project.
Besides the above mentioned locations, Steve has lived and worked in Hong Kong, Bangkok, Singapore, Macau and the Philippines. Additionally, he has conducted casino marketing activities in well over 120 different countries around the world. As a result, Steve understands the obvious and subtle differences of working with and in different cultural and ethnic environments. He has an extensive international network of friends and personal contacts that he has developed and maintained throughout the years. Steve understands casino junkets and managed junkets, has worked as a Junket Rep and has worked for several of the larger Junkets in Asia.
In addition, Steve was previously employed for approximately eleven years with Caesars World in various executive level casino marketing positions and for eight years as Vice President of Casino Marketing for the Foxwoods Casino Resort which is the largest casino in the North America. Steve consulted for nine months for the Mohegan Sun Casino which is the second largest casino in North America. Steve also consulted for the Greenbrier Casino Resort in West Virginia. The Greenbrier is the oldest resort in the United States beginning operations in 1778. He has consulted for numerous other prestigious casinos around the world including the Ritz Club in London, the Lucien Barriere Casino Group in France, the Ho Tram Casino in Vietnam, etc.
Steve is also an educator, a lecturer and an author who writes for numerous casino publications including Global Gaming Business, Casino Life Magazine, Urbino, Indian Gaming, Casino World, Casino Enterprise Management, and Inside Asian Gaming often injecting his own hands-on experiences. In addition, Steve is a listed Casino Consultant with Guidepoint Global, the Gerson Lehrman Group Council and the Coleman Research Group providing advice to Hedge Fund Managers and Financial Institutions. He has also worked as an expert witness for three of the largest law firms in the world and has testified in International Tribunal Arbitration hearings. As a leading independent casino consultant, Steve openly shares many of his innovative ideas with fellow industry peers and aspiring students within the casino industry.